Returns & Exchanges
At ToniMay, we want you to be completely in love with your new fashion pieces. If you are not satisfied with your purchase, we offer easy returns and exchanges within 30 days of delivery for all unworn items in their original packaging.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Carefully pack your items in their original ToniMay branded boxes and include all tags to ensure the product remains protected during transit.
Ship It Back
Affix the prepaid shipping label provided via the portal to your parcel and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or dispatch your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing